1. UAB “Staklyno servisas”, legal entity code 304224931, registered office address Pramonės Ave. 23, LT-51287 Kaunas (hereinafter - MachineryAssist), highly appreciates and protects the privacy of website visitors, therefore in this Internet Privacy and Cookie Policy (hereinafter - the Policy) we clearly and transparently present the principles of information collection and use applied on our website. We apply this Policy when you visit MachineryAssist website www.machineryassist.com. This policy is also intended to inform you about your personal data processing operations and the main provisions designed to ensure your privacy as a visitor to the MachineryAssist website.

2. When processing visitors’ personal data, MachineryAssist complies with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter - the Regulation), the provisions of the Law on the Legal Protection of Personal Data of the Republic of Lithuania (hereinafter - the LPPDL) and other legal acts regulating the protection of personal data.

3. What is called Personal Data?
Personal data means any information relating to a natural person (data subject/website visitor) whose identity is known or can be determined, directly or indirectly, by means of data such as name, surname or other features of physical, physiological, psychological, economic, cultural or social nature typical of the data subject. The data subject has the right to apply to the Data Controller in writing with a request for access to his or her personal data, to correct his or her incorrect/inaccurate personal data, as well as to suspend the processing of personal data or destroy personal data.

4. Who is the Data Controller?
A legal or natural person who, alone or jointly with others, determines the purposes and means for processing personal data. If laws or other legal acts determine the purposes of the processing, the controller and/or the procedure for its appointment may be laid down in those laws or other legal acts. In this case, the Data Controller is UAB “Staklyno servisas”, legal entity code 304224931, registered office address: Pramonės Ave. 23, LT-51287 Kaunas (hereinafter - MachineryAssist).

5. What personal data are collected and processed by e-mail to info@machineryassist.com of MachineryAssist?
You can submit general queries to MachineryAssist by e-mail at info@machineryassist.com. In this case, seeking to respond to your query, MachineryAssist may collect the data you provide in order to respond to your request, such as name; e-mail address; the content of the message or other personal data you provide voluntarily.

6. What personal data are collected and processed when submitting a standardised query under the category “Contacts”?
You can apply by submitting a standardised query under the category “Contacts”. In this way, in order to respond to your query, the following personal data may be collected: name, surname, phone number, e-mail address, and content of the message.

7. On what legal grounds can your personal data be collected?
We collect your personal data as a visitor on the legal basis that the Data subject (visitor) has given consent to the processing of his or her personal data for one or more specific purposes (Article 6(1a) of the Data Protection Regulation (GDPR)), i.e. you have voluntarily agreed to provide your personal data to MachineryAssist. MachineryAssist shall process the personal data of the Visitor with a legal basis and/or a reasonable and legitimate interest, without prejudice to the Visitor’s interests, rights and freedoms.

8. How long will your personal data be stored?
Your personal data submitted in electronic form shall be stored for at least 24 months.

9. Methods for obtaining personal data
MachineryAssist receives personal data directly from the personal data subjects when the data subject provides information about himself/herself independently or after receiving a request from MachineryAssist.

10. To whom does MachineryAssist provide or may provide personal data?
We undertake not to transfer your personal data to any unrelated third parties, except in the following cases: if there is your consent to the disclosure of personal data; law enforcement authorities in accordance with the procedure provided for in the legal acts of the Republic of Lithuania. Among other things, MachineryAssist may provide personal data of visitors to Data Processors performing certain tasks and services (e.g. IT company/person maintaining the computer network/website www.machineryassist.com and providing technical support).

11. We use only those data processors who ensure that appropriate technical and organisational measures are implemented in such a way that the data processing complies with the requirements of the GDPR Regulation and ensures the protection of your rights as data subjects.

12. We would point out that the Data Processors (if used or to be used at any time in the future) shall have the right to process your personal data only in accordance with our instructions. The Data Processor may not use another data processor without the prior specific or general written permission of MachineryAssist.

13. Personal data is protected against loss, unauthorised use and alteration. We have put in place physical and technical measures to protect all information we collect for the purpose of providing our services. We would like to remind you that although we take appropriate steps to protect your information, no website, online transaction, computer system or wireless connection is completely secure.

14. What are cookies?
A cookie is a small text file that the website saves to the browser of your computer or mobile device when you visit the MachineryAssist website www.machineryassist.com. The next time you visit the website, this file may be scanned so that the website can recognise your computer or mobile device.

15. What do we use cookies for?
The information collected by cookies allows us to ensure you are able to navigate more conveniently on MachineryAssist website www.machineryassist.com and to learn more about the behaviour of website users, analyse trends and improve the website, visitor service and MachineryAssist, development of services, create an attractive environment for the visitor to navigate MachineryAssist online website.

16. Cookies used by MachineryAssist on the website www.machineryassist.com are saved to your terminal device when you first visit this page. With the help of cookies, MachineryAssist processes the following personal data:
- The type of browser you are using;
- Your browsing history;
- Internet Protocol (IP) address assigned to your terminal device;
- Number of visits to the website;
- viewed sections of MachineryAssist website;
- other information about your actions on MachineryAssist’s website.

17. MachineryAssist uses cookies to:
- Ensure the functionality of the website;
- Improve and develop the website so that it meets your browsing needs;
- Ensure the development of the services provided;
- Analyse the browsing habits of users on the MachineryAssist website.

18. Cookies are used on the MachineryAssist website on the basis of your consent. When you visit the home page in the pop-up window, you can accept that all cookies used on the website are saved to your terminal device. If you do not want to consent to saving all cookies used on the website, you can click “Disagree”. If you do not consent to the saving of part of the cookies, certain sections of the website may not work, and you may also lose the possibility to use certain features of the website.

19. The legitimate basis is the legitimate interests of the MachineryAssist in ensuring the functionality of the website www.machineryassist.com.
20. The following cookies are commonly used on the MachineryAssist website machineryassist.com:

21. The following cookies may be used on the website:
-  Necessary technical cookies are cookies that are essential for the operation of the Website;
-  Functional cookies are cookies that, although not necessary for the functioning of the Website, significantly improve its performance, quality and experience of users;
-  Targeted or advertising cookies are the cookies that are used to display offers or other information that might interest you.

22. How to manage and delete cookies?
When you use your browser to access our content, you can configure your browser so that all cookies are accepted, all cookies are rejected, or notify you when a cookie is downloaded. Each browser is different, so if you do not know how to change your cookie settings, see its Help menu. The operating system of your device may have additional cookie controls. If you do not want the information to be collected by means of cookies, use the simple procedure in most browsers that allows you to refuse the use of cookies. To learn more about how to manage cookies, please visit: www.allaboutcookies.org/manage-cookies/

23. However, please note that in some cases, deleting cookies may slow down the Internet browsing speed, limit the performance of certain website features, or block access to the website.

24. Our website may contain links to websites of other persons, companies or organisations. Please note that the Data Controller is not responsible for the content of such websites or the privacy-ensuring principles they use. Therefore, if you click on a link from the Data Controller’s website to access other websites, you should take a separate look at their Privacy Policy.

25. The Visitor can set the browser to prevent the use of cookies: (instructions in English)
Chrome, Firefox, Internet Explorer, Edge, Safari, Opera

26. If you visit our website, we also collect information that reveals the peculiarities of the use of our services or automatically generates statistics of visits.

27. Our website may contain links to websites of other persons, companies or organisations. Please note that MachineryAssist is not responsible for the content of such websites or the privacy-ensuring principles they use. Therefore, if you click on a link from the Data Controller’s website to access other websites, you should take a separate look at their Privacy Policy.

28. Your Personal Data is processed responsibly and securely. By establishing measures for the processing of personal data, as well as during data processing, we implement appropriate data protection technical and organisational measures stipulated in legal acts to protect your personal data processed against accidental or unlawful destruction, damage, alteration, loss, disclosure, as well as from any other unlawful processing.

29. MachineryAssist employees are under a written obligation not to disclose or distribute to third parties any information they receive about visitors to the establishment, including visitors to the MachineryAssist website.

30. Personal data security measures shall be established taking into account the risks arising from the processing of personal data.

We would like to draw your attention that MachineryAssist’s website www.machineryassist.com may contain third-party banners, links to their websites and services that are not controlled by MachineryAssist, such as a link to MachineryAssist’s Facebook profile. The Data Controller is not responsible for the safety and privacy of information collected by third parties. You must read the provisions of the privacy policy applicable to third-party websites and services you use.

31. You have the right to:
- Contact the MachineryAssist with a request for information about your personal data processed by MachineryAssist, where and how personal data are collected and how MachineryAssist processes them;
- Contact the MachineryAssist with a request to correct your personal data and/or to suspend the processing of such personal data, except for storage, in the event that after you have read your personal data, you find that the data are incorrect, incomplete or inaccurate;
- Contact the MachineryAssist with a request to destroy your personal data or to suspend the processing actions of such personal data, except for storage, in the event that after you have read your personal data, you find that personal data are processed unlawfully or fraudulently, excessive personal data are processed or there are other grounds established in legal acts;
- Object to the processing of your personal data when such data are processed or intended to be processed for direct marketing purposes or for the legitimate interest pursued by the MachineryAssist or a third party to whom the personal data are provided.
- Receive personal data relating to yourself in a structured, commonly used and machine-readable format that you have provided to the MachineryAssist and forward these data to another data controller, or require the MachineryAssist to forward such personal data directly to another data controller when this is technically possible (right to data portability).

32. Procedure for implementing your rights.
Regarding the implementation of your rights or complaints, you can contact the MachineryAssist’s representative by e-mail at info@machineryassist.com or by registered mail of MachineryAssist at Pramonės Ave. 23, LT-51287 Kaunas.

33. Details of the Data Controller:
UAB “Staklyno servisas”
Legal entity code 304224931
Registered address Pramonės Ave. 23, LT-51287 Kaunas
Telephone number: + 370 602 25355
E-mail: info@machneryassist.com
Website www.machineryassist.com

34. Complaints about data protection violations.
You can also contact the State Data Protection Inspectorate. Contact information of the State Data Protection Inspectorate: Website: www.ada.lt Address: A. Juozapavičiaus str. 6, LT-09310 Vilnius. Tel. (8 5) 271 2804, 279 1445. E-mail ada@ada.lt; however, we will always seek to resolve all questions directly with you - If you have any questions regarding the information provided in this Policy, do not hesitate to get in touch with us in any way convenient for you: MachineryAssist registered office address Pramonės Ave. 23, LT-51287 Kaunas, e-mail address info@machneryassist.com, telephone number + 370 602 25355.

35. How do I find out about amendments to this policy?
As soon as the MachineryAssist has updated this privacy and cookie policy, we will inform you about the material changes by publishing a notice on the website www.machineryassist.com.

36. Updated on 10 February 2023.